We recomend making appointments well in advance to ensure you secure your preferred day and time. If not possible, we will add your name to our waiting list which is monitored daily.

If you would like to request a particular therapist, please request when booking and we will do our best to make this happen.

Please arrive 5-10 minutes prior to your appointment.

You may receive some online forms to complete prior to your appointment. Please ensure these are filled in before you come to your appointment. Our team will happily answer any questions you have via email, social media, or phone.

Cancellations or appointment changes require 24 hours notice and are not transferrable to another person.

We are unable to treat you if you have active cold sores, or had eyebrow tattooing, anti-wrinkle product or filler injected within the last ten days prior to your appointment.

At each consultation, your skin is reassessed and your home care regime is revised, so do let us know if you have any questions or concerns, and we can discuss how best manage and treat your skin from home.